We would like to take this opportunity to let you know how pleased and impressed we have been with Redbrik's service and handling of the sale of our property from start to sale completion.
In particular, we would like to thank Holly for all her work and professionalism in the way she handled the sale process, and also not forgetting the rest of the Redbrik team, including those members involved with the viewings etc.
We will be delighted to recommend Redbrik to family, friends and anyone in the process of buying and selling a property.
Once again many thanks for your great service.
From the very beginning, it was evident that this company were very different from all of the others. Michael's professionalism and passion for the service they want to give you never faltered. As Tracey took the reigns she listened to everything we required and she helped us through some very difficult times following every query up herself.
I can not say how important communication is especially when you are at the latter point in your sale ...every call was returned and every email replied to. I even got a call when surely she should have finished to see if we were ok.
My experience was a rollercoaster ride but the Redbrik team were there constantly to advise reassure or even sort out issues.
You are all so friendly professional and do much more than it says on the tin.
We are over the moon to finally be where we have dreamt of. That is all down to you !!!
We wish you all at Redbrik every success as you work so very hard and all deserve it !!
I can't praise Redbrik enough.
I've been so sick of lazy estate agents in the past who ignore your issues, never call you back, "don't receive" rent payments, suddenly discover damage that was ignored on the first inventory, turn up unannounced, and so on.
The people working at Chesterfield's branch are phenomenal. Not once have we been misled, they always phone back when they say they will, they keep in touch whenever there's an issue and they always respond to emails in a timely manner.
I have a receipt for every rent payment, I know exactly where to go for our deposit when we eventually move and I know that if there's any maintenance issues they'll be dealt with.
I sound like the world's fussiest tenant but after the absolute failures that have undeservedly taken our money in the past (Frank Innes for one), it's great peace of mind to know that our estate agents actually give a damn about us. If you're between two or more agents, there's no contest - pick these guys.
I just wanted to say thanks for all the work by Louise and the team, including all those viewings!
You have all been great throughout and I wouldn’t hesitate to recommend you.
Thank you Louise for everything you've done in getting this over the line. We genuinely believe it might not have happened without you!
We are having a well deserved beer to celebrate - thanks again.
Just a quick note to say a sincere thank you to Tracey for going above and beyond on this matter. She has been a total star throughout.
Earlier today I popped in to see the girls at Crystal Peaks. I have left some bottles of my favourite champage, a full case of prosecco, a few boxes of chocolates and some flowers for your return. Either have one hell of a Monday morning party, or share as you see fit.
Thinking about it, maybe leaving them in the care of a displaced Scot wasn't the smartest of moves. She may think it's hogmanay and do the lot in one sitting.
Oh well, I'm sure you'll be able to have the empty bottles as candle sticks ;-)
Thanks again. You worked very hard at this deal and I appreciate it greatly.
Just a line to say thanks to Emily and the team, especially for your patience – I know I was grumpy on a couple of occasions and you remained understanding and considerate at all times.
I would not hesitate recommending Redbrick to friends and family (we did to the viewers of Ashley).
Now go to Michael and tell him I authorise pay rises all round!
We were buying our first home, which was a bit daunting, but Louise and the rest of the team made it really straightforward! I was so impressed by how helpful everyone was - we got regular updates and it felt like we always knew everything we needed to know. They chased our solicitor when we were having trouble getting through and answered all our questions throughout the process. When the time comes to sell I will definitely consider Redbrik!
Jen is very professional, nice and helpful. The best estate agent I met.
Chris's attention to detail was fantastic and the photos are brilliant!