Manage your Communication Preferences
What information do we collect about you and how do we use it?
The information you give us:
We will collect the information that you give to us when you choose to fill in a contact form on our website, you may be asked to provide information about yourself such as your:
preferred contact method
details about the property type you are looking for
details about the property that you are wanting valuing
How we use this information:
We will only use the information you give us, to respond back to you about your enquiry. Unless you tell us otherwise, we will assume that if you have provided us with your telephone number, email or property address on your enquiry, we have consent from you, to communicate with you by these methods.
The information we collect about you:
This is different to “the information you give us” because it relates to technical data that we collect while you are visiting our website. We may collect technical information that has the potential to identify you, such as:
the internet protocol (IP) address used to connect your computer to the internet
browser type and version
browser plug-in types and versions
operating system and platform
How we use this information:
Any personal data that you have submitted through our website or by any other method of communication will be retained by Redbrik Estate Agents. We may retain your data for a longer period of time if you choose to engage Redbrik Estate Agents in the provision of goods and services.
How we use the technical data we collect from your visit to our website:
to identify patterns that we can use in our marketing strategy and to help us develop, administer, support and improve our services and features and adverts
to conduct reviews that assist us in the improvement and optimization of our website
to ensure that content from our website is presented in the most effective manner for you and for your computer
to administer our website and for internal operations, including troubleshooting, data analysis, testing, research, statistical and survey purposes
How do we store your data?
All personal data is stored securely in accordance with the principles of the Data Protection Act 1998.
How long do we keep your data?
Data that is submitted by you to us through any method of communications, may be retained for up to 12 months. Unless we are providing you with the supply of goods and services, in which case we may be obliged or permitted by law to retain your data for a longer period.
Marketing & Third Parties
We will only share your data with your consent for the purposes of sending you marketing information such as our monthly Redbrik newsletter. You can opt-out from receiving our email communications by Managing your Communication Preferences.
Cookies, Third Party Cookies & External Links
Access to your information and correction
You have the right to request a copy of the data that we hold about you. If you would like a copy of some or all of your personal information please Contact Us. We may make a small charge for this service.
Your Right to Withhold Information
If you wish to make a complaint about the way we use your personal information please read our Complaints Procedure. We will always try to resolve your complaint but if we cannot resolve any issue that you have, you have the right to complain to the data protection authority in your country (the Information Commissioner in the UK). If you need more information about how to contact your local data protection authority please let us know by contacting firstname.lastname@example.org
Telephone: 01246 563060
Write to: Redbrik Estate Agents, 13-15 Glumangate, Chesterfield, Derbyshire, S40 1TX.
Changes to this Policy