Sales

Chesterfield 01246 563 060
Millhouses, Sheffield 0114 399 0567
Crystal Peaks, Sheffield 0114 361 1000
City Centre / New Homes 0114 299 4144

Lettings

Chesterfield 01246 380 414
Sheffield 0114 361 0140

Privacy Policy

Introduction

We care very much about your data, it is important to us that you know how we use it.  In order to comply with the GDPR, we have updated our privacy policy. This privacy policy explains how MJM Real Estates LLP, t/a Redbrik Estate Agents, the controller of your data, use any personal information that is collected about you when you use our website and any services or systems therein. 

Manage your Communication Preferences 

You can opt-out of receiving property alerts, marketing information, and communications from us at any time.  Just click on Manage My Preferences on the bottom of our email communications to you.  Alternatively, if you have any questions about our privacy policy, or if you want to update the information we hold about you, please Contact Us. 

What information do we collect about you and how do we use it?

The information you give us:

We will collect the information that you give to us when you choose to fill in a contact form on our website, you may be asked to provide information about yourself such as your:

name

contact details

telephone number

email address

preferred contact method

details about the property type you are looking for

details about the property that you are wanting valuing

 

How we use this information:

We will only use the information you give us, to respond back to you about your enquiry.  Unless you tell us otherwise, we will assume that if you have provided us with your telephone number, email or property address on your enquiry, we have consent from you, to communicate with you by these methods. 

The information we collect about you:

This is different to “the information you give us” because it relates to technical data that we collect while you are visiting our website. We may collect technical information that has the potential to identify you, such as:

the internet protocol (IP) address used to connect your computer to the internet

browser type and version

timezone setting

browser plug-in types and versions

operating system and platform

 

How we use this information:

Any personal data that you have submitted through our website or by any other method of communication will be retained by Redbrik Estate Agents.  We may retain your data for a longer period of time if you choose to engage Redbrik Estate Agents in the provision of goods and services.  

How we use the technical data we collect from your visit to our website:

to identify patterns that we can use in our marketing strategy and to help us develop, administer, support and improve our services and features and adverts

to conduct reviews that assist us in the improvement and optimization of our website

to ensure that content from our website is presented in the most effective manner for you and for your computer

to administer our website and for internal operations, including troubleshooting, data analysis, testing, research, statistical and survey purposes

 

How do we store your data?

All personal data is stored securely in accordance with the principles of the Data Protection Act 1998. 

How long do we keep your data?

Data that is submitted by you to us through any method of communications, may be retained for up to 12 months. Unless we are providing you with the supply of goods and services, in which case we may be obliged or permitted by law to retain your data for a longer period.

Marketing & Third Parties

We will only share your data with your consent for the purposes of sending you marketing information such as our monthly Redbrik newsletter.  You can opt-out from receiving our email communications by Managing your Communication Preferences.

Cookies, Third Party Cookies & External Links

To read our Cookie Policy please click here.

Access to your information and correction

You have the right to request a copy of the data that we hold about you.  If you would like a copy of some or all of your personal information please Contact Us. We may make a small charge for this service.  

Your Right to Withhold Information

You may access certain areas of the website without providing any data at all. However, to use all services and systems available on the website you may be required to submit information. You may restrict your internet browser’s use of cookies. 

Complaints

If you wish to make a complaint about the way we use your personal information please read our Complaints Procedure.  We will always try to resolve your complaint but if we cannot resolve any issue that you have, you have the right to complain to the data protection authority in your country (the Information Commissioner in the UK). If you need more information about how to contact your local data protection authority please let us know by contacting sales@redbrik.co.uk

Contact Us

Telephone: 01246 563060

Email: sales@redbrik.co.uk 

Write to: Redbrik Estate Agents, 13-15 Glumangate, Chesterfield, Derbyshire, S40 1TX.

Changes to this Policy

Redbrik Estate Agents reserves the right to change this Privacy Policy as we may deem necessary from time to time or as may be required by law. Any changes will be immediately posted on the website and you are deemed to have accepted the terms of the policy on your first use of the Website following the alterations.